Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
What types of wood do you use for your furniture?
We specialize in sustainably sourced hardwoods, including solid oak, walnut, cherry, and maple. Each piece is inspected to ensure high-quality grain patterns and structural integrity.
How long does shipping take for large furniture items?
Standard delivery typically takes 2 to 4 weeks. For custom or made-to-order pieces, the lead time may extend to 6-8 weeks to allow for proper crafting and curing of finishes.
Do you offer White Glove delivery and assembly?
Yes, we offer a White Glove service for an additional fee. This includes bringing the furniture into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for furniture?
We offer a 30-day return window for most items. Please note that custom-made orders are final sale, and returned items must be in original condition; a restocking fee may apply.
How should I care for and maintain my wood furniture?
To preserve the finish, we recommend dusting regularly with a soft cloth and avoiding direct sunlight or proximity to heat sources. Use coasters for drinks and avoid harsh chemical cleaners.
Does your furniture come with a warranty?
All Quality Woods Furniture pieces include a 5-year limited warranty covering structural defects in materials and workmanship under normal residential use.